Challenge:
A customer required a solution to keep a gate open for extended periods using Doorbird. Their previous system had a simple "hold open" button, and frequent phone changes made manual setup inconvenient.
Solution:
The customer created a custom "Hold Open" command, initially facing issues over LAN. By adjusting network settings and implementing a custom HTTP call with relay setup, they replicated the old system’s functionality.
Results:
The configuration worked smoothly, demonstrating how Doorbird's customizable features can meet unique needs, even without a native "hold open" function.
Customer Insights:
This case highlights the potential benefit of introducing a native "hold open" feature for improved user convenience.
Doorbird Insight: This use case shows how advanced custom settings in Doorbird can provide tailored access control solutions.